Emergency information

Updated on:

Check this page for all the numbers to contact in case of an emergency or for advice and instructions to follow.

Photo : Fire and rescue control room © Olivier Got
Fire and rescue control room © Olivier Got

University fire and rescue centre (PCSI)

  • PCSI Talence

    +33 (0)5 40 00 89 79 (24/7)

    pcsi.talence%40u-bordeaux.fr

  • PCSI Pessac

    +33 (0)5 56 84 29 88

    pcsi.pessac%40u-bordeaux.fr

  • PCSI Bordeaux Victoire

    +33 (0)5 57 57 30 50

    pcsi.victoire%40u-bordeaux.fr

  • PCSI Carreire

    +33 (0)5 57 57 14 50 (24/7)

    pcsi.carreire%40u-bordeaux.fr

Emergency

  • Police Department

    17 or 112

  • Fire Department

    18

  • SAMU (Ambulance)

    15

Vigipirate plan

Everyone is required to be vigilant on campus, on a daily basis, by following certain instructions or by reporting suspicious incidents.

Learn more

Text alerts from the university

The University of Bordeaux has set up a digital SMS text alert system to inform you quickly in the event of a clear and immediate threat, such as an attack, a health alert, a major computer failure or other serious situations.

The text alert sent by the university will be identifiable by recipients by 5 numbers "3 89 45" and the presence of "Université de Bordeaux" or "UB" at the top of the message.

How to proceed

Simply enter your phone number and your main geographic location (Peixotto, Montesquieu, Carreire campus, etc.).

Subscribe to SMS text alerts

  • Visit the ENT, "Mon Bureau/My Desktop" section
  • Choose "Gérer mon IDNUM/Manage my IDNIM"
  • Choose "Modifier mes coordonnées/Modify my contact details" and "Abonnement aux SMS/Subscribe to SMS"
  • Tick "oui, j’accepte/yes, I agree" and "enregistrer/save"

Unsubscribe from SMS text alerts

  • Visit the ENT, "Mon Bureau/My Desktop" section
  • Choose "Gérer mon IDNUM/Manage my IDNIM"
  • Choose "Modifier mes coordonnées/Modify my contact details" and "Abonnement aux SMS/Subscribe to SMS"
  • Untick "yes, I agree" and "save"

In compliance with the General Data Protection Regulation (GDPR), personal data collected may only be used by the University of Bordeaux for the purposes the personal information was provided for.

You can unsubscribe from this digital service at any time. Changes can be made online via the ENT (ex: new phone number, change of main geographic location).

How to proceed

In case of physical injury

  • Phone the fire and rescue centre (PCSI) assigned to the campus site in question (contact details above).
  • If there is no answer, dial 15 or 112 for the SAMU.
  • Never transport a victim in your personal vehicle without authorisation from the emergency response officer.
  • For regional campus sites, dial 15 or 112 for the SAMU.

In case of fire

  • Sound the alarm by breaking the glass on the closest red fire alarm box.
  • Phone the fire and rescue centre first, depending on the campus.

In case of fire / people with disabilities

Teachers or staff must accompany people with disabilities to the outside of the building like all other occupants, and if that is not possible, move them to a safe waiting area, away from the flames and smoke. These areas include gangways, stairwells, terraces, all areas delimited by two fire doors or, lastly, classrooms near windows. 

Call the fire and rescue centre or physically get the message to security staff to indicate the place where the disabled person was placed to await evacuation.

If the fire alarm is heard

  • Evacuate the building towards the fire assembly point using the emergency exits (do not take the lift, do not go backwards, avoid shouting so as not to cause panic).
  • Assemble outside the building at the fire assembly point.
  • Follow the instructions given by the evacuation warden and/or evacuation guides.
  • Do not re-enter the premises without authorisation from the fire and rescue centre (PCSI) or fire brigade.

In case of sexual harassment, sexist or homophobic violence

There is a watchdog unit against sexual harassment, sexist and homophobic violence at the University of Bordeaux. It is a place where victims or witnesses can be listened to, guided and supported. It responds in a practical and confidential manner to situations brought to its attention and acts to prevent and dissuade any and all abusive behaviours.

Contact: cevhs%40u-bordeaux.fr

  • University Security & Defence Officer

    Yves Gambier
    351 cours de la Libération. Bldg A32, 1st floor
    33405 Talence CEDEX

    +33 (0)6 22 63 26 56

    yves.gambier%40u-bordeaux.fr

Energy watch

In an effort to reduce its energy consumption, the University of Bordeaux is planning ahead for possible power cuts this winter. "Procedures" to follow in case of cuts are available on the dedicated information page.

Visit the energy watch page